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William Lum
Jul 315 min read
Hiring Your Next Operations Superstar: A Guide for Operations Managers
Most organizations don't put enough deliberate effort into improving the hiring process let alone trying to hire superstars.
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William Lum
Oct 10, 202210 min read
Opinion: Are you depressed because you can't achieve your dream of having it all?
Mental health injuries unlike physical ones are invisible and that makes it hard to help those that need help.
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William Lum
Jun 30, 20223 min read
MOps professional needs to master these 5 types of business communication
Writing Marketing Operations professionals will need at one point or another. Proposals. Requirements. Test Cases. Root Cause Analysis.
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William Lum
Mar 31, 20225 min read
How team building in video games helps you be a better manager.
If your team were game characters, what class would they be? Understand the needs of each class to help them reach their full potential.
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William Lum
Jan 6, 20225 min read
The Year in Marketing Operations and MarketingOptimized: 2021 Retrospective
As 2021 fades into memory and we greet 2022, we can take stock of test outcomes, ourselves, and what we want to try and accomplish in 2022.
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William Lum
Nov 26, 20214 min read
Thankful to all the wonderful leaders I've learned so much from
I've had the good fortune of learning from a number of excellent leaders. Incorporating their approaches into my personal management style.
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William Lum
Oct 11, 20212 min read
Give thanks and be a positive force with 7 types of emails
Taking a moment each day to remember all the good, can help put your stresses in perspective and hopefully melt them away completely.
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William Lum
Aug 9, 20213 min read
To be consistently successful you need to Fail Fast, Learn and Iterate.
Fail Fast, Learn, and Iterate. An approach to increase success and mitigate risk. Help your team make the change in approach.
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William Lum
Oct 29, 20207 min read
Miss conferences? Continue personal development with these online resources.
Many organizations have made materials available online and often at no cost. Continue personal development with these online resources.
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