It's only the end of January and you've already had some requests for a new projects that threaten your team's ability to deliver on this quarter's plans? Sadly, it's not unusual. A business environment is nothing, if not dynamic. At least that's how it was in the High Tech industry. Balancing strategic planning with stakeholder flexibility is crucial for Revenue Operations professionals. You are responsible to do what is right for the long-term needs of the company but also help with some...

Most teams are too busy to fix the processes that make them busy. This framework shows managers and individual contributors how to protect time for process improvement, identify the biggest pain points, run focused improvement cycles, and calculate ROI so leadership buys in. Small, consistent fixes reduce burnout and make work flow better.

Email overload isn’t just about too many messages — it’s a symptom of broken workflows. With workers receiving hundreds of emails daily, inboxes bloat from unclear intent, overuse of CC, and poor structure. The solution is to treat email as the exception: route project updates into platforms, ticket requests into systems, and reserve email for what truly belongs. Inbox sanity comes from clarity, not filters.