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Beyond the Hype: Why the AI Revolution is Hinging on Your Leadership Mindset.
AI in Revenue Operations is at a crossroads: leaders can chase short‑term cost cuts or embrace a growth vision that augments human capability which ensures innovation and a competitive advantage beyond price. While hype and circular investment risk inflate expectations, true value comes from clear business cases, strategic adoption, and using AI to optimize the ‘how’ while people define the ‘what’ and ‘why.

William Lum
2 days ago8 min read
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What Revenue Ops should actually focus on
Creating separate teams within an organization enhances focus, coordinates priorities effectively, and fosters skill specialization. Revenue Operations teams should remain distinct from Go-To-Market (GTM) teams to maximize effectiveness through streamlining processes, providing best practices, sourcing and architecting technologies.

William Lum
Sep 304 min read
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Strategic Approach to Filtering Competitors from Your Lead Generation Process: A Guide for Marketers and Sales
Recently I heard the question "...should I filter our competitors (some are also customers)?" How to decide what to do and how to setup.

William Lum
Aug 30, 20244 min read
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Hiring Your Next Operations Superstar: A Guide for Operations Managers
Most organizations don't put enough deliberate effort into improving the hiring process let alone trying to hire superstars.

William Lum
Jul 31, 20245 min read
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Importance of Periodically Performing a Privacy Audit and How to Do It Right
We collect vast amounts of information on our users. We must ensure you're handling user data responsibly and securely to avoid concerns.

William Lum
Jun 25, 20245 min read
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B2B Privacy: Consent Regimes and Management
Data consent regulations vary by region. Work with your legal team to group by Consent Regime, Business Relationship and Channel.

William Lum
May 31, 20245 min read
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Unlocking the Power of Your Data: The Essential Guide to Data Integration
The value of data continues to increase as you add data hungry platforms (Machine Learning and Artificial Intelligence).

William Lum
Apr 21, 20246 min read
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The Ultimate Checklist: Running a Webinar
Running a webinar let's you showcase your expertise and is a great way to continue the momentum of other demand generation efforts.

William Lum
Mar 30, 20248 min read
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How to Create a Comprehensive Checklist to Maximize Reach in Content Marketing
This is the basis of a comprehensive checklist to organically market content to maximize it's reach. Discussing considerations for your list

William Lum
Feb 29, 20244 min read
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