William LumOct 10, 202210 minOpinion: Are you depressed because you can't achieve your dream of having it all?Mental health injuries unlike physical ones are invisible and that makes it hard to help those that need help.
William LumJun 30, 20223 minMOps professional needs to master these 5 types of business communicationWriting Marketing Operations professionals will need at one point or another. Proposals. Requirements. Test Cases. Root Cause Analysis.
William LumMar 31, 20225 minHow team building in video games helps you be a better manager.If your team were game characters, what class would they be? Understand the needs of each class to help them reach their full potential.
William LumJan 6, 20225 minThe Year in Marketing Operations and MarketingOptimized: 2021 RetrospectiveAs 2021 fades into memory and we greet 2022, we can take stock of test outcomes, ourselves, and what we want to try and accomplish in 2022.