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The Zeigarnik Effect: Why You Should Keep a Log of Completed Work
Ever have a week packed with meetings and tasks, only to struggle to remember what you actually accomplished? The Zeigarnik effect helps explain why unfinished work dominates our attention while completed work fades into the background. A simple completed-task log can change that, making your contributions visible, highlighting the value you create, and helping you recognize just how much you've actually achieved. Don't undersell your contribution.

William Lum
Oct 314 min read


Life in Revenue Ops
The reality of RevOps life. You don’t inherit clean systems—you inherit decisions. Some thoughtful, some messy, all shaped by past constraints. Your job is to understand the problem and build a solution and, protect long-term integrity, and navigate complexity with judgment. Ops sits at the intersection of business and systems—seeing trade-offs others miss. Do it well and no one notices. Lean on your decision-making frameworks to get you through those tough patches when some

William Lum
Jul 3011 min read


Strategic Job Search Tips for Advancing from Entry-Level Roles to New Opportunities
Focus your job search on strategy, not volume. Define clear goals, target ideal roles and companies, and use multiple channels—job boards, networking, and recruiters—with intention. Tailor each application, leverage connections to bypass filters, and prepare thoroughly for interviews. Strengthen your positioning with a results-driven resume and strong online presence. Stay organized, track progress, and maintain consistent effort to create momentum and land the right opportun

William Lum
Jun 298 min read
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