William LumJul 315 min readHiring Your Next Operations Superstar: A Guide for Operations ManagersMost organizations don't put enough deliberate effort into improving the hiring process let alone trying to hire superstars.
William LumOct 10, 202210 min readOpinion: Are you depressed because you can't achieve your dream of having it all?Mental health injuries unlike physical ones are invisible and that makes it hard to help those that need help.
William LumMar 31, 20225 min readHow team building in video games helps you be a better manager.If your team were game characters, what class would they be? Understand the needs of each class to help them reach their full potential.
William LumNov 26, 20214 min readThankful to all the wonderful leaders I've learned so much fromI've had the good fortune of learning from a number of excellent leaders. Incorporating their approaches into my personal management style.
William LumOct 11, 20212 min readGive thanks and be a positive force with 7 types of emailsTaking a moment each day to remember all the good, can help put your stresses in perspective and hopefully melt them away completely.
William LumAug 9, 20213 min readTo be consistently successful you need to Fail Fast, Learn and Iterate.Fail Fast, Learn, and Iterate. An approach to increase success and mitigate risk. Help your team make the change in approach.
William LumJun 15, 202110 min read3 benefits most associated with Agile methodology and why MOps should adopt itMany marketing organizations are not benefiting from Agile because it's not implemented properly.
William LumMar 7, 20215 min readThe difference between Leadership and Management opportunitiesLeadership and Management describe separate but overlapping concepts. Management is about developing people to reach their potential.