Navigating the Interview Process from the Interviewer's Perspective Insights and Common Questions
- William Lum

- May 31
- 10 min read

Interviews often feel like a high-pressure test, but what if you saw them more like speed dating? Both sides are trying to find a good match. When it doesn’t work out, it’s not a judgement on your skills or worth. It simply means the fit isn’t right at this moment. Understanding this mindset can help you approach interviews with less stress and more confidence.
The current job market presents significant challenges for job seekers, especially due to the increasing reliance on artificial intelligence (AI) by many companies, which, while enhancing efficiency and reducing costs. Many organizations have operated under the misinformed assumption that AI can fully replace human worker. Doorman Fallacy, a term coined by British advertising executive Rory Sutherland in his 2019 book Alchemy. The fallacy is when businesses define a human role by its surface value—the single, most visible, and easily measurable function—while ignoring the real value derived from nuanced, intangible, and contextual contributions. Surface Value: A hotel doorman’s most obvious task is opening the door. To a cost-optimizer, this can be replaced by an automatic door mechanism to save salary costs. Real Value: The doorman actually provides security, hails taxis, recognizes regular guests, handles luggage, deters vagrants, and signals the hotel’s prestige. These elements create a sense of welcome and quality that an automatic door cannot replicate.
This coupled with costs for AI going up in both direct fees and environmental and social impact, companies are hiring back humans favoring highly credible and visible candidates in the market.
Compounding the challenge of identifying the right candidates are interview practices that prioritize disqualification over discovery. Too often—particularly in more process-driven environments—evaluations are shaped by a negative bias, where minor, non-material issues (like a single typo in a resume) are used as easy filters rather than exploring whether a candidate can meaningfully succeed in the role.
A more effective approach is to design interviews around questions that surface strengths, judgment, and real-world capability—signals that determine true fit. When the goal shifts from screening people out to understanding who can excel, organizations make better hiring decisions. In this context, candidates must stay focused on demonstrating their impact and potential, even as they navigate an increasingly selective and imperfect process.
What Honest Interviewers Are Really Looking For
What I do and the advice I give to my team of hiring managers, our HR partners, my peers and other Interviewers who are trying to find the right fit for their team. It's what I have observed most good interviewer are doing. It's not the fastest way to get through a long list of candidates and it take alot of effort for HR to learn the important aspects of the role. Butt we want to find someone who can do the job well and fit into the team. They will look for skills, experience, attitude, and communication. But beyond that, they want to see how you think, solve problems, and handle challenges. They want to know if you’ll work well with others and grow in the role.
Preparation Tasks for Interviewers
Review the job description and requirements thoroughly
Familiarize yourself with the candidate's resume and background
Develop a structured interview format (write down key questions based on the job description, the candidate's resume and your scorecard categories)
It's best when the interview is a conversation where they explain why they are a good fit for the team
keep the questions open ended so they can tell you a story avoid phrasing that leads to short answers... hearing stories and examples are best
make sure it is clear in your questions to the candidate what you want them the demonstrate
keep notes as you interview so you can evaluate candidates that score similarly
Set up a scoring system to evaluate candidates consistently (scorecard)
note what you expect as the components of a perfect answer for your scorecard
you may find some candidate that are slightly weaker in one category but more than makes up for it in another category. Depends on what they are some may be more important for your current team makeup or for that candidates future value. These are the trade offs you will have to balance
Scorecard Categories for Interviewees
These will vary based on the roles but these general categories will work for most roles. Use a number score that has an absolute scale not a comparative one and leave room for someone to surprise you that gives you a more than perfect answer
Technical Skills: Assess the candidate's relevant knowledge, abilities, and tech experience related to the job. This could be things like design experience for certain types or processes or applications.
Communication Skills: Evaluate how effectively the candidate conveys information and interacts with others. This is both verbal and written. In my world, translating concepts to non-technical audience is important.
Cultural Fit: Determine if the candidate aligns with the company's but especially the team's values and culture. Alot can be grouped into this... Going the extra mile and putting extra time to get a project back on track or over the line... balancing that back out with time off to recharge. Natural curiosity could be important to you are they learn about adjacent processes your team doesn't own but this knowledge helps with overall design. Self-improvement, how they stay informed of best practices and add to thier skills.
Problem-Solving Ability: Analyze the candidate's approach to tackling challenges and making decisions. You could ask for examples of and issue you know well and how they navigated it (what they did vs what the team did) or you can give them a fictitious scenario where each of you play out roles (requires some prep work).
Collaboration and Relationship: Consider the candidate's ability to work well in a team setting and how well they maintain smooth relationships with other teams. Good relationships give you the advantage of the benefit of the doubt. Sometime it's not a technical issue but temper flare because people feel surprised, not consulted, not heard, etc.
Overall grade: This help you keep track of the top candidates to easily sort and compare again for successive interviews.
How to Share Your Story as a Candidate
Remember, interviews are a two-way street. They want to learn about you, but you should also learn about the company, it culture, the role's responsibilities, and main stakeholders. Title might be the same across companies but the responsibilities may be slightly different. This helps both sides decide if it’s a good match.
When answering questions, focus on clear, specific examples. Use stories from your past work or school experience that show your skills, approach to problem solving and character. Avoid vague answers like “I’m a hard worker.” Instead, say something like, “In my last project, I stayed late to fix a critical bug that saved the deadline.” This gives them a change to dive deeper and ask about the nature of the project and other questions that match the scenario. Connecting ideas and stories help the interviewer remember you.
Be honest about your strengths and weaknesses. Interviewers respect candidates who know themselves and show a willingness to improve.
Common Interview Questions and What They Mean
1. Tell me about yourself.
You typically get this from someone that doesn't know the role deeply (like HR, or interviewers that are not prepared... I was really surprised to get this question from a senior leader for one of my role... but it happens). This is your chance to give a quick summary of your professional background, skills, and what you want next. The interviewer is looking for key word or experience that match the posting and what they had in mind. Keep it relevant to the job and avoid personal details. Think of it as your elevator pitch and a way to open up a conversation.
2. Why do you want to work here?
Interviewers want to see if you’ve researched the company and if your goals align with theirs. When I ask this question, I want to know we are not just a random stop on their job search journey. Show enthusiasm and mention specific reasons, like company values or projects that excite you. I've discovered that when people are passionate about the work or mission, they invest significantly more effort and mental energy compared to those who are merely there to earn a paycheck and do the bare minimum.
3. What are your strengths?
This is probably self-explanatory. Choose strengths that align with the job requirements. Back them up with examples, as this encourages deeper questions and allows you to continue to impress. Include feedback from others or any awards received, as this adds credibility. Additionally, share something distinctive about your experiences to make you stand out and be memorable.
4. What is your biggest weakness?
I genuinely dislike this question because it puts both parties in an uncomfortable position. Trust hasn't been established yet, and complete honesty only poses risks for the candidate. This question highlights two aspects: self-awareness and self-improvement. Select a genuine weakness that won't jeopardize your chances. Describe the steps you're taking to address it and the progress you have made. Avoid choosing something generic and superficial, as that would merely sidestep the question and won't deceive anyone. Also dressing a strength as a weakness is dangerous as it is as bad as picking something obviously superficial. Explain what it is, why you want to change it, how you have focused on change and the progress you have made.
5. Describe a challenge you faced and how you handled it.
As an interviewer, I would pick something fairly specific (perhaps multiple) so we can pick at details and dive deeper into conversation. Something that the role will likely encounter. This question tests problem-solving and resilience. Use the STAR method (Situation, Task, Action, Result) to tell a clear story. In some instances, I actually gave a scenario and we role played. These are some of my favorite questions as it really gives me insight into how the candidate operates.
6. Where do you see yourself in five years?
This is another question that I don't like as it seems concocted only from the perspective on the employer. Perhaps a better way to ask the question is what are the candidates aspirations and how do they plan to get there and what help do they expect from the company and managers specifically. Getting that next logical title isn't a good answer. Interviewers want to know if you have goals and if they align with the company’s path. Be realistic and show ambition without sounding rigid.
7. Why did you leave your last job?
When I inquire, I'm genuinely interested in understanding... however, some HR professionals are already considering what this candidate will be like when they depart. I aim to identify any cultural or expectation misalignments we might have. This allows me to highlight these issues or provide insights about our organization to determine if they will find satisfaction here. It's best to remain positive and concentrate on what you desire next, rather than what you disliked. For instance, "I'm seeking new challenges and growth opportunities."
8. How do you handle stress or pressure?
Interviewers are looking for examples that match some of the tough situations we have and see that the candidate can handle it... and how. Give examples of techniques you use to stay calm and productive, like prioritizing tasks or taking short breaks. Share a story to make it all real.
9. Tell me about a time you worked in a team.
This question frequently arises in less developed workplaces that lack established methods for team collaboration, requiring employees to self-organize. The interviewer wants to ensure that you possess the natural ability to navigate this lack of formal structure and that you are easy to work with. We all know individuals who are brilliant or essential but extremely difficult to collaborate with (like Dr. House from the TV show). Emphasize your role, your contributions, and the results. Demonstrate that you communicate effectively and support your colleagues.
10. What motivates you?
This helps the interviewer in aligning team culture and opportunities with the candidate's interests. It also helps identify any discrepancies between what the organization can provide and potential future satisfaction concerns. Be truthful and detailed; your response could involve acquiring new skills, solving problems, or supporting others in their success.
11. How do you prioritize your work?
It is about self-organization and the process you use in the absence of direction. Explain your method for managing tasks, such as making lists or using tools to keep you on track, and how you make adjustments as needed. Give an example of a busy time when you stayed organized.
12. What do you know about our company?
Similar to "Why do you want to work here?" but more about the company and to see that you are actually seeking to join our company (because of our products/mission/culture), not just looking for the role (at any company). This is because work life will always have bumps, and those that have a reason to want work here have something more than just the role to sustain them in the bumpy times. Show that you’ve done your homework. Mention recent news, products, or values that stand out to you.
13. Tell me about a mistake you made and what you learned.
This helps the interviewer understand how you deal with stressful challenges and how you look at responsibility. Interviewers want to see accountability and growth. Pick a real mistake and focus on what you did to fix it and avoid repeating it.
14. How do you handle feedback?
No one is perfect, and sometimes the only fault may be other people's perceptions... but even that feedback is useful and can be acted upon. Interviewers want to know how you feel about and react to feedback. Do you reflect on it, and if so, how do you seek it out? Show that you welcome feedback and use it to improve. Give an example of a time you received constructive criticism.
15. Do you have any questions for us?
This builds on the questions Why do you want to work here and What do you know about the company. It help we see the level of interest in the job. Like I said earlier I see interviews like dating and if the other person is going to be invested they will want to know more. Always say yes. Prepare thoughtful questions about the role, team, or company culture. This shows interest and helps you decide if it’s right for you.
Avoiding Common Interview Pitfalls
Some questions can feel tricky or unfair, like “What’s your salary expectation?” or “Why should we hire you?” The key is to stay calm and honest. For salary, research typical pay for the role and give a range. For “Why should we hire you?” focus on your unique skills and how you’ll add value. Avoid answers that sound rehearsed or too generic. Interviewers want to hear your real voice and personality.
Final Thoughts on Interview Success
Interviews are about connection and fit, not just skills. When you prepare with the interviewer’s perspective in mind, you can answer questions more clearly and confidently. Practice telling your story with examples and be ready to learn from each experience.
Remember, every interview is a chance to improve and get closer to the right match. Keep a positive mindset, and use what you learn to grow.



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